Refund & Exchange Policy
Thank you for shopping with Forsaken Harmony . We want you to be happy with your purchase. Please read our refund and exchange policy.
Exchanges
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We do not accept returns.
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Exchanges are available for items that are defective, damaged during shipping, or incorrect.
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To request an exchange, please contact us within 7 days of receiving your order at support@forsakenharmony.com.
Conditions for Exchanges
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The item must be unused, unwashed, and in the original condition.
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Items must include all original tags, labels, and packaging.
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Exchanges are subject to stock availability. If the requested item is not available, we will offer store credit.
Items Not Eligible for Exchange
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Change of mind
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Items worn, washed, or damaged by the customer
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Sale or final clearance items (unless defective)
How to Request an Exchange
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Contact us at support@forsakenharmony.com with your order number and details of the item you want to exchange.
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Our team will review your request and respond within 2 business days.
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If approved, we will provide instructions for sending the item back.
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Once we receive the item and verify its condition, we will ship your replacement.
Shipping for Exchanges
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Customers are responsible for return shipping costs, except for defective or incorrect items.
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We recommend using a trackable shipping service; we are not responsible for lost packages.